Frequently Asked Questions (FAQ)

Here are answers to frequently asked questions about THINK SCRAP products, orders, and shipping.
If you cannot find what you are looking for, please contact us using the inquiry form.

Regarding the product

Not used.
We use unused scraps and dead stock generated primarily during the seatbelt manufacturing process, not used parts removed from scrapped vehicles.

Depending on the materials used, there may be scratches, scuffs, or uneven coloring from the manufacturing process or storage. These are characteristics unique to reclaimed materials, and each product will have a different color and texture.

Since the remnants generated vary depending on the automobile's manufacturing period, there may be slight differences in the weave and shade of the seatbelt, even if they are the same color.
While the product may not look exactly like the photos, please enjoy these differences in materials as a unique characteristic of products made from repurposed remnants.

In our tests, the seatbelt material broke under a tensile load of approximately 3 tons.
You can watch the test on YouTube.
*The above is the test result for the material alone and does not indicate the durability of the product as a whole.

Maintenance methods vary by product, so please refer to the "Maintenance" section on each product page.

Please note that the availability and quantity of scrap materials used are not consistent, so we may not be able to restock them.
For inquiries regarding restocking, please contact us via the inquiry form.

・ ALL TOYOTA CIRCULAR STORE (Centrair, Terminal 1, 4F Sky Town)
・Otoko no Shosai (JR Nagoya Takashimaya 10F)
・Toyota Commemorative Museum of Industry and Technology
・Toyota Automobile Museum
・Toyota Kaikan Museum

We also hold POP UP events. Information is available on Instagram.

Order and Payment

・Credit Card (VISA / Mastercard / American Express / JCB / Diners Club / Discover)
・Paidy (postpaid)
・Apple Pay
・Google Pay
・Shop Pay

Changes and cancellations are only accepted for orders that have not yet been shipped.
Please contact us with your order number and the details of your requested change or cancellation via our inquiry form.

Please check your spam folder and email settings, and confirm that the registered email address is correct.
If you still don't receive it, please contact us via the inquiry form with your order number.

Enter the code in the "Coupon Code" field on the checkout screen and click "Apply." Please confirm that the discount has been applied before finalizing your order.

We do not currently offer gift wrapping.
We apologize for any inconvenience this may cause, and thank you for your understanding.

After purchasing the product, you can issue a receipt from your "My Page."

About shipping

Shipping is a flat 550 yen nationwide, excluding remote islands.
Purchases over 10,000 yen qualify for free shipping.

Orders will be shipped within 5 business days of confirmation.
Delivery times may vary depending on the region and shipping conditions.
Please note that holidays, weather, and other factors may cause delays beyond the usual delivery time.

Please note that we are unable to accommodate specific delivery dates and times.

Yes, you can. Please enter a different address as the shipping address on the checkout screen.

Currently, we only sell domestically. However, we do sell to overseas businesses, so please feel free to contact us.

Returns & Exchanges

We accept returns of unused items in their original condition within 10 days of purchase.
(Sale items are not eligible for returns.)
Exchanges are only accepted for defective or damaged products.
Please note that customers are responsible for shipping costs for returns due to personal reasons.
For more details, please refer to our "Refund Policy."

We accept product exchanges.
Please send us photos showing the defective or damaged parts using the inquiry form. After confirming the details, we will ship the replacement product.
A return shipping label will be included with the replacement product, so please return the defective or damaged product.

We accept returns for items within 10 days of purchase, provided they are unused and in the same condition as when delivered.
For returns due to customer reasons, such as a change of mind, the shipping costs will be borne by the customer.
Please refer to our "Refund Policy" for more details.

Corporate/Novelty Items

We also receive orders for novelty items.
We can discuss the details during a meeting, etc. Please feel free to contact us.

Yes, we can. We also have a track record of selling original products.

We have also received requests from our existing customers and have a track record of producing and selling items under the double name of THINK SCRAP and the customer.

About THINK SCRAP

THINK SCRAP is operated by Tokai Rika Co., Ltd., an automotive parts manufacturer located in Aichi Prefecture. We manufacture and sell products under the motto "Giving new value to seatbelt scraps that would have otherwise been discarded."

THINK SCRAP products are manufactured by Maruka Co., Ltd. in Aichi Prefecture.
THINK SCRAP is Made in Japan.

We post daily updates on our activities and the latest product information on our official social media channels, such as YouTube and Instagram. Please check them out using the links below.
YouTube
Instagram

It is about transforming items that would have been discarded into completely new, more valuable items while making the most of their original form and characteristics. At THINK SCRAP, we upcycle unused seatbelt scraps from the manufacturing process, without dyeing them, into bags and accessories that add color to everyday life.

We use seatbelt scraps from our company and scraps of tents, synthetic leather, etc., from related companies.

We welcome any feedback, ideas, or opinions you have about THINK SCRAP! We also accept inquiries regarding products and sales information, as well as requests for media coverage and collaborations.
Please contact us through the contact form. A representative will review your message and respond accordingly.